Terms and Conditions

OK here are the formal bits that you expected to see. The purchase of products or services from this website is governed by the following terms & conditions.


All prices are in pounds (£) sterling and are exactly as shown on the website, but carriage will be extra so please contact us for carriage charges.


"Guitarware" cannot accept your order until you have paid for it in full. You may pay by bank transfer, please contact us for details of this. Upon payment, "Guitarware" will confirm acceptance of your order by email, or by telephone. Whether or not you receive confirmation of order, "Guitarware's" acceptance of your order will create a legally binding contract between us. Products are subject to availability and prices are correct at the time of order.

Returns Policy

Under our 7 day money back guarantee, if for any reason you are not entirely satisfied with your purchase, you can contact us to obtain a returns number. You should then return the product to us at your own risk and cost. In all cases we follow normal industry practice in charging a 10% restocking charge for all authorised returns. It is a strict condition of any refund that the product must be returned in its original and undamaged packaging, complete (including any other parts or accessories that were sent with it) and in the same condition it was sent. No refund or credit will be issued unless the product conforms to this condition. If a refund is authorised, it will be made via the same payment method used to pay us.


"Guitarware" disclaims all warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. In no event shall "Guitarware" be liable for any damages whatsoever, and in particular "Guitarware" shall not be liable for special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use arising out of use of this website, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise.

"Guitarware" grants access to the pages contained herein upon condition that the visitor or viewer accepts the jurisdiction of the courts and laws of England to govern matters between us in relation to this website. If any part of these terms & conditions are found to be unenforceable as a matter of law, all other parts of these terms & conditions shall not be affected and shall remain in force.

These terms & conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.

Should you have any questions regarding these terms please do not hesitate to contact us.

Click here to view our GDPR policy.